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Insurance Claims Manager

Kidlington, UK

Job Type

About the Role

Job Type: Part-Time (10-20 hours per week)
Location: Hybrid

We are seeking a highly motivated and detail-oriented Claims Manager to manage the claims process for our car hire company. The successful candidate will be responsible for coordinating with customers, insurance adjusters, and rental managers to ensure that claims are processed accurately and efficiently.

- Co-ordinating with customers and rental managers to gather necessary information and documentation for claims processing.
- Filing and tracking claims with insurance companies, communicating with adjusters to ensure that claims are processed in a timely and efficient manner.
- Providing regular updates to senior staff regarding the status of claims.
- Investigating and resolving claims-related issues, including disputes over damages and liability.
- Working with rental managers and maintenance teams to assess damage to rental vehicles and determine the appropriate course of action.
- Managing relationships with insurance companies and adjusters, negotiating settlements when necessary.
- Ensuring that all claims-related paperwork and documentation is up-to-date and accurate.
- Maintaining up-to-date knowledge of insurance regulations and best practices.

If you are a highly organized and detail-oriented individual with insurance or claims co-ordination experience, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development in our rapidly expanding vehicle rental company.


  • Experience in insurance claims management, preferably in the vehicle rental industry.

  • Excellent organizational and project management skills.

  • Strong communication and interpersonal skills.

  • Knowledge of insurance regulations and best practices.

  • Ability to work independently and in a team environment.

  • Ability to prioritize tasks and manage multiple projects simultaneously.

About Us

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, interacting with a diverse group of customers from all over the world. Our fleet of vehicles includes cars, trucks, and vans, ranging from compact cars to 17 seat minibuses. We take great pride in maintaining our vehicles to the highest standards, ensuring that they are clean, safe, and reliable for our customers.

As a family-owned business, we understand the importance of treating our employees like family. We strive to create a supportive and positive work environment where everyone feels valued and appreciated. We offer competitive wages and benefits, as well as opportunities for professional development and advancement within the company.

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