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Rental Receptionist

Kidlington, UK

Job Type

About the Role

Job Type: Full Time
Location: Kidlington
Salary: £25,000-£30,000

We are a rapidly expanding vehicle rental company seeking two friendly Receptionists to join our team. The successful candidates will be the first point of contact for our customers and will play a vital role in providing excellent customer service and ensuring smooth rental operations.

Responsibilities:
- Greet customers in a friendly and professional manner, answer incoming calls, and direct calls.
- Answer inquiries about rental services, rates, and vehicles available.
- Book reservations and process rental contracts using our rental software.
- Handle transactions and collect rental fees and deposits.
- Check-in and check-out rental vehicles, and conduct vehicle inspections..
- Coordinate with other rental agents to ensure vehicles are cleaned and prepared for rental.
- Maintain rental office cleanliness and organization.
- Assist with other duties as assigned.

If you are a motivated and friendly individual with a passion for customer service, we encourage you to apply for these exciting opportunities. We offer competitive pay and benefits, as well as opportunities for career growth and advancement in our rapidly expanding vehicle rental company.

Requirements

  • Strong communication and customer service skills.

  • Ability to work in a fast-paced environment.

  • Excellent time management and organizational skills.

  • Computer proficiency.

  • Knowledge of the vehicle rental industry is preferred.

  • Ability to work independently and as a team player.

  • Availability to work flexible hours, including weekends.

  • Must possess a valid driver's license.

About Us

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, interacting with a diverse group of customers from all over the world. Our fleet of vehicles includes cars, trucks, and vans, ranging from compact cars to 17 seat minibuses. We take great pride in maintaining our vehicles to the highest standards, ensuring that they are clean, safe, and reliable for our customers.

As a family-owned business, we understand the importance of treating our employees like family. We strive to create a supportive and positive work environment where everyone feels valued and appreciated. We offer competitive wages and benefits, as well as opportunities for professional development and advancement within the company.

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